PRIVACY POLICY
1. Data Controller
The Data Controller of personal data is:
FIRESIDE ENTERPRISE DOO
Registration number: 5-1208999 / 001
Tax ID (PIB): 03633659
Registered office:
Bulevar Jovana Tomaลกeviฤa 33
Podgorica, Montenegro
Contact email:
contact@firesidelodge.me
Website:
https://firesidelodge.me
2. Scope of Collected Data
We collect and process personal data necessary to:
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complete and manage accommodation reservations,
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process payments,
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provide customer support,
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comply with legal obligations.
The data may include:
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name and surname
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email address
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phone number
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billing details
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reservation details
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payment-related data (processed by authorized payment providers)
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IP address and device/browser information
We do not store full credit card numbers.
3. Purpose and Legal Basis of Processing
Personal data is processed on the basis of:
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Article 6(1)(b) GDPR โ performance of a contract (reservation and accommodation services),
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Article 6(1)(c) GDPR โ compliance with legal obligations,
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Article 6(1)(f) GDPR โ legitimate interest (website security, fraud prevention, service improvement),
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Article 6(1)(a) GDPR โ consent (e.g., newsletter subscription).
Data is retained for the duration necessary to fulfill contractual and legal obligations.
4. Payment Processing
Payments are processed securely through authorized third-party payment providers.
These providers process personal data in accordance with their own privacy policies and applicable data protection laws.
We do not have access to full payment card details.
5. Data Recipients
Personal data may be shared with:
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payment service providers,
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hosting providers,
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IT and technical service providers,
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accounting and legal advisors,
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public authorities where required by law.
All third parties process data under appropriate data protection agreements.
6. International Data Transfers
Personal data may be processed within the European Economic Area (EEA).
If data is transferred outside the EEA, appropriate safeguards in accordance with GDPR are applied.
7. Data Retention
Personal data is stored:
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for the duration of the contractual relationship,
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as required by tax and accounting regulations,
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until withdrawal of consent (in case of marketing communication).
8. Rights of the Data Subject
Every data subject has the right to:
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access their personal data,
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rectify inaccurate data,
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request erasure,
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restrict processing,
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object to processing,
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data portability,
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withdraw consent at any time.
Requests may be submitted to:
contact@firesidelodge.me
9. Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with the competent supervisory authority.
For Montenegro, complaints may be submitted to the Agency for Personal Data Protection and Free Access to Information.
10. Cookies
The website uses cookies to:
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ensure proper functioning of the website,
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analyze traffic and improve services,
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maintain user session,
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enhance security.
Users may manage cookie preferences through browser settings.
Disabling certain cookies may affect website functionality.
11. Newsletter
If the user subscribes to the newsletter, their email address will be processed solely for sending commercial information.
Users may unsubscribe at any time by clicking the unsubscribe link included in each message.
12. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
13. Changes to this Policy
This Privacy Policy may be updated to reflect changes in legal requirements or operational practices.
The latest version is always available on https://firesidelodge.me.
